Terms of Service

Last updated: October 2, 2026

1. Agreement to these Terms

These Terms of Service (the "Terms") are a binding agreement between you and DocketSage and its owners and operators ("DocketSage," "we," "us"). They govern your access to and use of docketsage.com, its search, dashboard, and research tools, its application programming interfaces, the DocketSage connector for Claude, and any information obtained through them (together, the "Service").

By creating an account, checking the box at registration, signing in, connecting the Service to another application, or otherwise using the Service, you agree to these Terms and to the Privacy Policy. If you use the Service on behalf of a firm or other organization, you represent that you have authority to bind it, and "you" includes that organization. If you do not agree, do not use the Service.

2. What DocketSage is and is not

DocketSage is a research tool. It collects publicly available Connecticut records, including Superior Court docket entries, filings, court calendar information, attorney and firm registration information, and Freedom of Information Commission decisions; converts them to searchable text by automated means, including optical character recognition (OCR) and software that extracts names, dates, citations, outcomes, and amounts; and presents the results through search, lists, summaries, counts, and dashboards.

• Not an official source. DocketSage is independent. It is not the Connecticut Judicial Branch, the Freedom of Information Commission, or any other agency, and nothing on the Service is an official, certified, or authenticated copy of any record.
• Not legal advice. Nothing on the Service is legal advice or a legal opinion. No attorney-client relationship is formed by your use of the Service or by any communication with us. The Service is not a substitute for the judgment of a licensed attorney who has reviewed the original record.
• Not a docketing or calendaring system. The Service is not a substitute for official notice from the court, the court's own calendars, or your own docketing and conflict procedures.
• Not a consumer reporting agency. DocketSage is not a "consumer reporting agency," and the Service does not provide "consumer reports," as those terms are defined in the Fair Credit Reporting Act, 15 U.S.C. § 1681 et seq. See Section 7.

3. Accuracy; verify with the official custodian

You may not rely on the Service as an accurate, complete, or current statement of any record. You acknowledge and accept each of the following:

• OCR and extraction errors. Text is produced by automated character recognition from scanned images. Words, names, numbers, dollar amounts, dates, docket numbers, and statutory citations may be misread, dropped, merged, or invented by that process. Fields such as party names, attorneys and firms, agencies, case types, outcomes, exemptions, and penalty amounts are extracted or inferred by software and may be wrong or missing.
• Incomplete coverage. The Service does not contain every case, entry, filing, or decision. Records may be missing, partial, duplicated, or attributed to the wrong case, party, attorney, or firm.
• Search limits. A search may fail to return records that exist and are responsive. The absence of a result is not evidence that no such record exists. Counts, totals, charts, statistics, and exports are approximations derived from the same imperfect data.
• Not current. Records are copied at intervals and are not updated in real time. A record may have been amended, corrected, withdrawn, vacated, reversed, sealed, erased, or superseded after we copied it, and the Service may not reflect that. Later history, including appeals, may be absent or wrong.
• Calendars, deadlines, and computed dates. Hearing dates, calendar entries, and any deadline, time period, eligibility window, or procedural status that the Service displays or calculates are informational only and may be wrong or out of date. Never rely on the Service to determine when something is scheduled, due, or permitted.
• Document images and links. Links to documents or to external sites may be broken, may lead to a different document than the one described, or may show a version that differs from the text on the Service.

Your duty to verify. Before you use any information from the Service for any purpose that matters, including a court filing, citation, legal advice, a deadline or court appearance, a business or personal decision, or a news report or publication, you must independently confirm it against the original record maintained by the official custodian:

• for court records, dockets, filings, orders, and calendars: the Connecticut Judicial Branch, through the clerk of the court in which the matter is pending and the Judicial Branch's official systems;
• for Freedom of Information Commission decisions: the Connecticut Freedom of Information Commission;
• for attorney and firm registration information: the Connecticut Judicial Branch;
• for any other record: the public agency that created or maintains it.

If the Service and the official record differ, the official record controls. Quote and cite from the official record, not from the Service. If you are an attorney, you remain solely responsible for your own professional obligations, including competence, diligence, candor to the tribunal, and supervision; use of the Service does not satisfy or reduce any of them.

You use the Service, and any information obtained from it, entirely at your own risk.

4. AI features and the Claude connector

• AI output is unreliable. Any feature of the Service that generates, summarizes, classifies, or answers using artificial intelligence may produce statements that are false, incomplete, or misleading, including citations to authorities, records, or facts that do not exist. AI output is not legal advice. Everything in Section 3 applies to it, and you must verify it against the official record and primary legal sources before any use.
• Claude connector. If you connect your DocketSage account to Claude, searches are run on your instruction by a third-party AI system operated by Anthropic, and the results are sent to that system. We do not control and are not responsible for what Claude or any other third-party tool says about, infers from, or does with those results, or for whether it ran the search you intended. Your use of Claude is governed by your own agreement with Anthropic. You can end a connection at any time under Profile Settings.
• Do not submit confidential information. Do not enter privileged, confidential, or sensitive client information into search boxes, prompts, or connected AI tools.

5. Eligibility; no government use

You must be at least 18 years old and able to form a binding contract to use the Service.

DocketSage is provided to members of the public, private practitioners, journalists, academics, and non-governmental organizations. It is not available to, and may not be used by or on behalf of, any employee, officer, or attorney of the State of Connecticut or of any Connecticut municipality or municipal agency, including boards of education, regional school districts, housing authorities, fire and water districts, and other public authorities.

• Attestation. Each account holder affirms at registration (and, for accounts created before this section took effect, at first subsequent login) that they are not so affiliated and will not use the Service on behalf of such a body. The affirmation is recorded with a timestamp and network address.
• Screening. Registrations are screened against government email domains, employer names, and bar records, and may be refused without further review.
• Misrepresentation. A false attestation, or use of the Service on behalf of a prohibited body, is a material breach of these Terms. We may terminate the account without notice and retain the attestation record and usage logs.
• Changes in affiliation. If you become employed or retained by a prohibited body, you must stop using DocketSage and close your account.

We may refuse, suspend, or close any registration or account at our discretion.

6. Accounts and security

• The information you give us at registration, including your name, employer, and any juris numbers, must be true, current, and your own. You may not register using another person's or firm's identity or juris number without authorization.
• Accounts are personal. Do not share your password or let anyone else use your account. You are responsible for all activity under your account and under any connection you authorize.
• Tell us promptly at admin@docketsage.com if you believe your account has been used without your permission.

7. Acceptable use

You agree that you will not, and will not help anyone else to:

• Use the Service for screening decisions. You may not use the Service or anything obtained from it, in whole or in part, as a factor in establishing a person's eligibility for employment, housing or tenancy, credit, insurance, or any other purpose covered by the Fair Credit Reporting Act or similar state law.
• Harass or harm. You may not use the Service to stalk, harass, threaten, intimidate, defraud, or discriminate against any person, or to publish a person's information for those purposes.
• Scrape or bulk-copy. You may not use bots, spiders, crawlers, scripts, or other automated means to access, download, or copy the Service or its data, other than through an interface we provide for that purpose and within its limits.
• Resell or redistribute. You may not sell, license, or redistribute the Service or systematic extracts of its data, or use it to build a competing database or product.
• Burden or bypass. You may not run queries or requests that degrade the Service for others; circumvent rate limits, quotas, access controls, or eligibility screening; probe or test the Service for vulnerabilities without our written permission; or interfere with its operation.
• Misrepresent the source. You may not present information from the Service as an official, certified, or verified record, or state or imply that DocketSage has verified it.
• Break the law. You may not use the Service in violation of any law, court order, or rule of professional conduct, including any order sealing or restricting a record.

8. Public records and removal requests

The records on the Service were obtained from public sources and contain information about real people and organizations. We did not create them, we do not vouch for the truth of anything stated in them, and their appearance on the Service is not a statement by us about any person. An allegation in a filing is not a finding, and the existence of a case says nothing about its merits or outcome.

If you believe a record on the Service has been sealed, erased, vacated, or corrected by the custodian, or contains information that is protected from disclosure under Connecticut law or court rules, write to admin@docketsage.com with the docket or decision number, the information at issue, and any supporting order or documentation. We review requests at our discretion and may ask for more information. Removing or changing something on DocketSage does not change the official record or any other website; only the custodian can do that. To the fullest extent permitted by law, we are not liable for the presence on the Service of information that appeared in a public record.

9. Ownership and license

We claim no ownership of the public records themselves. The Service's software, design, organization, indexing, extracted and derived data, and compilation are owned by DocketSage or its licensors and are protected by law. Subject to these Terms, we grant you a limited, personal, revocable, non-exclusive, non-transferable license to use the Service for your own research. All rights not expressly granted are reserved. If you send us feedback or suggestions, we may use them without restriction or obligation to you.

10. Third-party services and links

The Service links to and depends on websites and services we do not control, including government websites and third-party hosting, email, security, and AI providers. We are not responsible for their content, availability, accuracy, or practices, and your use of them is subject to their own terms.

11. Availability, changes, and termination

We may change, limit, suspend, or discontinue all or any part of the Service, including any data set or feature, at any time and without notice. We do not promise that the Service will be available, that any record will remain on it, or that any search, export, or saved setting will be preserved. Keep your own copies of anything you need.

We may suspend or terminate your access at any time, with or without cause or notice, including for any violation of these Terms. You may stop using the Service and ask us to close your account at any time. Sections 3, 4, 7 through 10, and 12 through 17 survive termination.

12. Disclaimer of warranties

THE SERVICE AND ALL INFORMATION, TEXT, DATA, DOCUMENTS, CALCULATIONS, SEARCH RESULTS, AND OTHER CONTENT AVAILABLE THROUGH IT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, DOCKETSAGE AND ITS OWNERS, OPERATORS, MAINTAINERS, CONTRIBUTORS, AND SERVICE PROVIDERS (THE "DOCKETSAGE PARTIES") DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, CURRENCY, RELIABILITY, AND QUIET ENJOYMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WITHOUT LIMITING THE ABOVE, THE DOCKETSAGE PARTIES DO NOT WARRANT THAT ANY CONTENT IS ACCURATE, COMPLETE, CURRENT, OR A TRUE COPY OF ANY OFFICIAL RECORD; THAT ANY SEARCH WILL RETURN ALL OR ONLY RESPONSIVE RECORDS; THAT ANY DATE, DEADLINE, CALENDAR ENTRY, AMOUNT, NAME, OR OUTCOME IS CORRECT; OR THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR FREE OF ERRORS OR HARMFUL COMPONENTS. NO STATEMENT BY US OR ANYONE ACTING FOR US, AND NOTHING ON THE SERVICE, CREATES A WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

13. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, THE DOCKETSAGE PARTIES WILL NOT BE LIABLE, UNDER ANY THEORY (CONTRACT, TORT INCLUDING NEGLIGENCE, STRICT LIABILITY, STATUTE, OR OTHERWISE), FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, OR DATA, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF THOSE DAMAGES.

THIS INCLUDES, WITHOUT LIMITATION, ANY LOSS OR CLAIM ARISING FROM: (A) ANY ERROR, OMISSION, OR DELAY IN ANY CONTENT, OR ANY DIFFERENCE BETWEEN THE SERVICE AND AN OFFICIAL RECORD; (B) YOUR OR ANYONE ELSE'S RELIANCE ON THE SERVICE; (C) A MISSED DEADLINE, HEARING, OR FILING; (D) ANY ADVERSE RULING, DEFAULT, SANCTION, DISCIPLINARY PROCEEDING, OR MALPRACTICE OR OTHER CLAIM AGAINST YOU; (E) ANY AI-GENERATED OUTPUT OR THE CONDUCT OF ANY THIRD-PARTY TOOL OR SERVICE; (F) THE PRESENCE, ABSENCE, OR REMOVAL OF ANY RECORD; OR (G) UNAVAILABILITY OF THE SERVICE OR UNAUTHORIZED ACCESS TO IT.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF THE DOCKETSAGE PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (I) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE AND (II) ONE HUNDRED U.S. DOLLARS (US $100).

These limits reflect an allocation of risk between you and us, apply even if a remedy fails of its essential purpose, and are a basis on which we make the Service available. Some jurisdictions do not allow certain disclaimers or limitations; in those jurisdictions, Sections 12 and 13 apply to the greatest extent the law allows, and nothing in these Terms limits liability that cannot lawfully be limited.

14. Indemnification

To the fullest extent permitted by law, you will defend, indemnify, and hold harmless the DocketSage Parties from and against all claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or relating to: (a) your use of the Service or of anything obtained from it, including any filing, advice, publication, or decision based on it; (b) your violation of these Terms, including a false eligibility attestation; (c) your violation of any law or of the rights of any person; or (d) any claim by your client, employer, or another third party relating to your use of the Service.

15. Governing law and disputes

• Governing law. These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of Connecticut, without regard to its conflict-of-laws rules.
• Forum. Any such dispute must be brought exclusively in the state courts located in the Judicial District of New Haven, Connecticut, or the United States District Court for the District of Connecticut, and you consent to the personal jurisdiction of and venue in those courts.
• Time limit. To the extent permitted by law, any claim arising out of or relating to the Service or these Terms must be commenced within one (1) year after the claim arose, or it is permanently barred.
• JURY AND CLASS WAIVER. TO THE EXTENT PERMITTED BY LAW, YOU AND DOCKETSAGE EACH WAIVE THE RIGHT TO A TRIAL BY JURY, AND AGREE THAT CLAIMS MAY BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.

16. Changes to these Terms

We may revise these Terms at any time by posting the revised version here and changing the "Last updated" date. Revised Terms apply from the date they are posted. If you use the Service after that date, you accept them; if you do not agree, stop using the Service. We may also require you to accept revised Terms before you continue.

17. General provisions

• Entire agreement. These Terms, the Privacy Policy, and the eligibility attestation are the entire agreement between you and us about the Service and supersede any earlier understanding.
• Severability. If any provision is held unenforceable, it will be enforced to the greatest extent permitted and the remaining provisions will stay in effect.
• No waiver. Our failure to enforce a provision is not a waiver of it.
• Assignment. You may not assign these Terms. We may assign them in connection with a transfer of the Service.
• No third-party beneficiaries. These Terms create no rights in anyone other than you and the DocketSage Parties, each of whom may enforce Sections 12 through 14.
• Electronic communications. You agree that we may communicate with you electronically, including by email to the address on your account, and that those communications satisfy any requirement that a notice be in writing.
• Headings. Headings and the summary at the top of this page are for convenience and do not limit the provisions they describe.

18. Contact

Questions about these Terms: admin@docketsage.com.