Privacy Policy

Effective date: October 3, 2026

Two kinds of information. This policy describes how DocketSage ("we," "us") handles information about you as a user of docketsage.com and its connected features (the "Service"). It also explains, in Section 2, our position on the public records the Service makes searchable, which contain information about other people and which we did not create.

The public records on DocketSage are unofficial, machine-processed copies and may be inaccurate, incomplete, or out of date. Always check them against the original record held by the official custodian. See the Terms of Service.

1. Information we collect about users

Information you give us.

Account details: your name, email address, and password (stored only as a one-way hash); whether you are a Connecticut attorney and, if so, your juris number, your firm's juris number, and your employer's name.
Eligibility attestation: your confirmation that you are eligible to use the Service, recorded with the date and time, the version of the attestation text, and the network (IP) address from which it was made.
Refused registrations: if a registration is refused under our eligibility rules, we keep the email address, employer name, and juris number submitted, the reason, the date and time, and the IP address.
Settings and correspondence: display preferences you save, and anything you send us by email.
Docket alerts: the cases you follow and the searches you save as alerts, whether each alert is on, and a record of each alert email we send you (when it was sent and which docket entries it listed).

Information collected when you use the Service.

Server logs: our servers record requests made to the Service, including IP address, date and time, the address requested (which includes the search terms and filters you used), and browser type. Requests made while signed in can be associated with your account.
Claude connector activity: if you connect your account to Claude, we keep a record of the connection (the application, when it was created and last used, the IP address, and a hashed credential) and log each search the connected application runs, with your account email and the search parameters.
Browser storage: we store a sign-in token in your browser's local storage to keep you signed in. We do not use advertising or analytics cookies or third-party trackers. The security check on the registration page is provided by a third party (see Section 4) that may use its own cookies or similar technology.

We do not ask for, and you should not submit, payment card numbers, Social Security numbers, or privileged or confidential client information. Do not put confidential information in search boxes; search terms are logged as described above.

Documents you check with the Style Checker. The Style Checker opens the file you choose, or the text you paste, inside your browser and checks it there. The document and its text are not sent to us or to anyone else, and we do not collect, store, log, or see them; the only thing the page requests from our servers is the list of checking rules. Closing or reloading the page discards the document. A report you download is created on your device.

2. Public records

The Service indexes records that are publicly available from the Connecticut Judicial Branch, the Connecticut Freedom of Information Commission, and other public sources. Those records name and describe parties, attorneys, witnesses, and others. We did not create them and do not verify what they say.

We do not sell these records to advertisers or use them for advertising, and we do not build marketing profiles of the people named in them.
Our Terms prohibit using the Service for employment, tenant, credit, or insurance screening, or to harass anyone.
If you believe a record on the Service has been sealed, erased, vacated, or corrected by the custodian, or contains information protected from disclosure under Connecticut law or court rules, you may ask us to review it as described in Section 8 of the Terms of Service. We cannot change the official record; only the custodian can.

Publicly available information of this kind is generally excluded from the rights described in Section 7.

3. How we use user information

to create and operate your account, sign you in, and send account emails (verification, password reset, and notices about the Service);
to provide features that depend on your details, such as showing the matters associated with your firm's juris number;
to send the docket alert emails you set up, and an alert for new entries in cases where your firm's juris number appears, which is on unless you switch it off;
to enforce eligibility and the Terms of Service, including by screening registrations and keeping attestation and refusal records;
to keep the Service secure, prevent abuse, diagnose problems, and understand in general terms how the Service is used so we can improve it;
to comply with law and to establish, exercise, or defend legal claims.

We do not sell your personal information, and we do not use it for targeted advertising.

4. When information is shared

We share user information only as follows:

Service providers that process it for us to run the Service: our hosting provider; our transactional email provider (currently Brevo), which receives your email address to deliver account emails and docket alert emails, and the content of those emails (for alerts, the cases and docket entries the alert found); and Cloudflare, whose Turnstile security check runs on the registration page and receives your IP address and browser information. Our pages also load fonts and styling from content delivery networks operated by Google and Tailwind Labs, which receive your IP address and browser information when your browser requests those files.
Claude (Anthropic), at your direction. If you choose to connect your DocketSage account to Claude, the searches Claude runs on your behalf and the Freedom of Information Commission decisions, Practice Book rules and Manual of Style reference entries it retrieves are sent to Anthropic and handled under your own agreement with Anthropic. The connection is limited to FOIC decisions, the Connecticut Practice Book and DocketSage's CT Manual of Style reference; it does not give Claude access to your account details. You can end it at any time under Profile Settings.
Other AI providers. If you use a feature of the Service that is described as AI-assisted, the text you submit and relevant excerpts of public records are sent to the third-party AI provider that powers it and are handled under that provider's terms.
Legal and protective disclosures. We may disclose information if we believe in good faith that it is required by law, subpoena, or court order, or is reasonably necessary to enforce the Terms of Service, investigate misuse, or protect the rights, property, or safety of DocketSage, our users, or others.
Business transfers. If the Service is transferred to another operator, user information may be transferred with it, subject to this policy.

Third parties handle information under their own privacy policies, which we do not control.

5. Retention

We keep account information for as long as your account exists. After an account is closed, we may keep the eligibility attestation, records of refused registrations, and related logs for as long as reasonably needed to enforce the Terms of Service, resolve disputes, and meet legal obligations. Server logs are kept for as long as reasonably needed for security and troubleshooting. Public records remain on the Service until they are replaced by a later copy or removed.

6. Security

We use reasonable technical and organizational measures to protect user information, including encrypted connections and hashed passwords. No system is completely secure, and we cannot guarantee that information will never be accessed, disclosed, altered, or destroyed without authorization. You are responsible for keeping your password confidential. If we are required by law to notify you of a security incident, we will do so by email to the address on your account or by another method the law permits.

7. Your choices and rights

You can view and change your name and juris numbers, change your password, and disconnect Claude under Profile Settings.
You can pause, resume or delete docket alerts on the Alerts page, and stop any alert, or all of them, with the unsubscribe link in each alert email.
You can ask us to give you a copy of, correct, or delete the account information we hold about you, or to close your account, by writing to admin@docketsage.com from the email address on your account. We may need to verify your identity, and we may keep information that we are permitted or required to keep, as described in Section 5.
Depending on where you live, privacy laws such as the Connecticut Data Privacy Act may give you additional rights. Where such a law applies to us, we will respond to your request as it requires, and you may appeal a refusal by replying to our response.

8. Children

The Service is for adults. It is not directed to anyone under 18, and we do not knowingly collect account information from children.

9. Where information is processed

The Service is operated from the United States and is intended for users there. Information may be processed and stored on servers, and by service providers, located outside your state or country.

10. Changes to this policy

We may revise this policy by posting the revised version here and changing the effective date. If you use the Service after that date, the revised policy applies to you.

11. Contact

Privacy questions and requests: admin@docketsage.com.